Refund policy
Returns & Refunds Policy
At Respira Botanicals, we stand behind the quality of every product we create. If something isn’t right, we’re here to make it right.
Return Eligibility
Due to the nature of our products, we can only accept returns on items that are unused, unopened, and in their original packaging.
If your order arrives damaged, defective, or incorrect, please contact us and we’ll take care of it promptly.
How to Request a Return
To request a return, please email us at support@respirabotanicals.com within 30 days of delivery.
Include your order number and a brief description of the issue. Once approved, we’ll provide return instructions.
Shipping Costs
- If the issue is on our end (damaged, defective, or incorrect item), we’ll cover return shipping.
- For all other returns, shipping costs are the responsibility of the customer.
Refunds
Once your return is received and inspected, refunds are issued to your original payment method within 5–10 business days.
Exchanges
We do not offer direct exchanges. If you’d like a different item, simply place a new order after your return is processed.
Need Help?
We’re here for you. Reach out anytime at support@respirabotanicals.com and our team will be happy to assist.